Terms of Service

Quotes and pricing

Quotes are based on the vehicle and condition you describe. The quoted price is the price you pay unless the vehicle's actual condition differs materially from the description, in which case we tell you before any additional work begins and you decide.

First time customer discounts and multi-vehicle discounts are applied at quoting time.

Scheduling and access

Mobile service requires a legal, accessible place for our van to park and work: a driveway, workplace parking (with the property's permission) or legal street parking. If we arrive and cannot access the vehicle or a workable space, we will try to solve it with you; a visit that cannot proceed may incur a trip charge.

Life happens. If you need to reschedule, give us as much notice as you can and we will find the next slot that works.

Our workmanship

We photograph vehicles before and after service. If something about the work is not right, tell us within 48 hours and we will make it right. We carry the insurance a professional operation should, and we treat your vehicle like it is ours.

Some conditions (paint thin from prior polishing, scratches through the clear coat, long-set stains) have limits on what any detailer can safely fix. When we find those limits, we tell you honestly rather than promising miracles.

This website

Content on this site is provided for general information about our services. Prices shown reflect current package ranges and may change; the quote you receive in writing is what governs your job. This site and its content belong to Highline Auto Care.